Services

General IT Support

Troubleshooting, setup, optimisation and everyday tech issues.

Wi-Fi & Networking

Home and small office networks, mesh systems and router setup.

Device Setup

PCs, laptops, printers, phones and smart devices configured properly.

Virus & Malware Removal

Cleanup, hardening and best-practice security advice.

Business PC Builds

Reliable workstations tailored to your workload. Free phone consultation included.

Custom Gaming PC Builds

High-performance gaming systems built to spec. Free phone consultation included.

Pricing

Home IT Support

$120 call-out fee
  • Covers first 30 minutes
  • $100 per hour after first 30 minutes
  • Call-out fee applies to all service areas
  • No weekend surcharge

Small Business Support

Contact us for pricing
  • Support plans available
  • On-site and remote support
  • Tailored to your business needs

PC Builds

From $150
  • Business PC Build: $150
  • Custom Gaming PC Build: $250
  • Free phone consultation included
  • Parts sourced or BYO
  • Full cable management and stress testing

What Clients Say

Super friendly and explained everything in a way I could understand. Fixed my Wi-Fi issues in under an hour.

Sarah M.

Professional, fast and honest. My small business relies on our systems and John had us back online quickly.

Daniel K.

The gaming PC he built for my son is incredible. Clean cables, great temps, and he helped us choose the right parts.

Rebecca T.

Contact details

Phone
Service area
Melbourne Northern & Eastern Suburbs
Travel outside these areas is available with additional travel fees may apply.
If you'd like to book support, request a quote, or ask a question, feel free to reach out anytime.

Get in touch

About Me

Hi, I'm John — founder of Home Base Support and a long-time local of Melbourne's Northern & Eastern Suburbs. I've worked in IT since graduating university, across service desk roles, specialised enterprise environments, scripting and coding, and currently as a Microsoft 365 administrator. I got into IT the way many do — a love of gaming and building custom computers as a kid. Today, I bring that same passion and years of hands-on industry experience to home users and small businesses who want straightforward solutions without the technical overwhelm. Whether you're dealing with a frustrating tech issue, need a faster and cleaner PC, or want a custom-built workstation or gaming rig, I take a practical, honest approach with clear communication every step of the way. I'm here to help our community stay connected and running smoothly — get in touch today, I'd love to help.