Services
General IT Support
Troubleshooting, setup, optimisation and everyday tech issues.
Wi-Fi & Networking
Home and small office networks, mesh systems and router setup.
Device Setup
PCs, laptops, printers, phones and smart devices configured properly.
Virus & Malware Removal
Cleanup, hardening and best-practice security advice.
Business PC Builds
Reliable workstations tailored to your workload. Free phone consultation included.
Custom Gaming PC Builds
High-performance gaming systems built to spec. Free phone consultation included.
Pricing
Home IT Support
- Covers first 30 minutes
- $100 per hour after first 30 minutes
- Call-out fee applies to all service areas
- No weekend surcharge
Small Business Support
- Support plans available
- On-site and remote support
- Tailored to your business needs
PC Builds
- Business PC Build: $150
- Custom Gaming PC Build: $250
- Free phone consultation included
- Parts sourced or BYO
- Full cable management and stress testing
What Clients Say
Super friendly and explained everything in a way I could understand. Fixed my Wi-Fi issues in under an hour.
Professional, fast and honest. My small business relies on our systems and John had us back online quickly.
The gaming PC he built for my son is incredible. Clean cables, great temps, and he helped us choose the right parts.
Contact details
Get in touch
About Me
Hi, I'm John — founder of Home Base Support and a long-time local of Melbourne's Northern & Eastern Suburbs. I've worked in IT since graduating university, across service desk roles, specialised enterprise environments, scripting and coding, and currently as a Microsoft 365 administrator. I got into IT the way many do — a love of gaming and building custom computers as a kid. Today, I bring that same passion and years of hands-on industry experience to home users and small businesses who want straightforward solutions without the technical overwhelm. Whether you're dealing with a frustrating tech issue, need a faster and cleaner PC, or want a custom-built workstation or gaming rig, I take a practical, honest approach with clear communication every step of the way. I'm here to help our community stay connected and running smoothly — get in touch today, I'd love to help.